Our Services
IT-enabled services for trucking companies in the United States, in four service lines.
Dispatch Operations
Keeping our clients' trucks loaded with freight that fits each truck, lane and schedule.
- Searching load boards and broker networks for freight that fits each truck
- Negotiating rates with freight brokers
- Planning loads around drivers' hours of service and home time
- Booking loads and confirming pickup and delivery appointments
Carrier Onboarding
Bringing new trucking companies on board and setting them up with brokers.
- Calling owner-operators and small fleets across the United States
- Explaining dispatch services and terms
- Collecting onboarding documents: operating authority, W-9, insurance certificate and payment details
- Handing new carriers over to the dispatch team
Documentation and Billing Support
The digital paperwork that gets every load documented, invoiced and paid.
- Completing broker setup packets
- Reviewing rate confirmations before a truck is committed
- Preparing invoices with rate confirmations, bills of lading and proofs of delivery
- Filing detention, layover, TONU and lumper claims
Carrier Support
Help for drivers and carriers while their trucks are on the road.
- Checking a broker's credit before booking
- Following up on loads in transit
- Handling appointment changes and delays
- Helping arrange oversize permits when a load needs one
Where We Fit
Every load passes through a few hands. Our teams work on the carrier's side.
- Shippers and brokers
- Shippers have freight to move. Brokers connect that freight with trucks and pay the carrier for the trip.
- Carriers
- Owner-operators and small fleets who own and drive the trucks.
- Our dispatch team
- Works on the carrier's side: books loads, deals with brokers and keeps the paperwork moving.
- Our sales agents
- Call carriers who need dispatch support and bring them on board.
Equipment We Support
Our dispatch service covers trucks running across the 48 contiguous states:
- Box trucks
- Hotshots
- Dry vans
- Reefers
- Flatbeds
- Step decks
- Power only
- RGN, lowboy and Landoll
Quality and Information
US Business Hours
Our team works during the US business day, so our clients can reach us while they work.
Trained Teams
Every new team member is trained on the US trucking industry, its documents and its terms.
Checks Before Commitments
We check a broker's credit and review the rate confirmation before a truck is committed to a load.
Careful With Information
Client documents are used only for the work they were shared for, and stay within our team.